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Privacy Policy

Effective Date: March 14, 2026 · Last Updated: March 14, 2026

Provn ("we," "our," or "us") operates the Provn mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using Provn, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, and authentication credentials (via Apple Sign-In).
  • Profile Data: Age, gender, height, weight, fitness goals, and self-improvement preferences you provide during onboarding.
  • User Content: Progress photos, journal entries, habit logs, workout data, nutrition logs, sleep data, and any other content you submit through the App.
  • Communications: Messages exchanged with accountability partners, AI coaching interactions, and any feedback or support requests you send us.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Features used, screens viewed, interaction timestamps, session duration, and in-app actions.
  • Analytics Data: We use PostHog for product analytics to understand how users interact with the App and improve the experience.
  • Error Reports: We use Sentry to collect crash reports and error logs to maintain App stability.

1.3 Health & Fitness Data

  • Apple HealthKit: With your explicit permission, we read health data including steps, heart rate, sleep analysis, workouts, and body measurements from Apple Health. We also write workout summaries and mindfulness sessions back to Apple Health.
  • Progress Photos: Photos you take for physique tracking are stored securely. AI physique analysis is performed to provide feedback on your transformation journey.

1.4 Subscription Information

  • Purchase Data: We use RevenueCat to manage subscriptions. We receive subscription status, plan type, and transaction identifiers. We do not receive or store your payment card details — these are handled entirely by Apple/Google.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's features and functionality
  • Deliver personalized AI coaching insights and recommendations
  • Track your progress across the six life domains (Fitness, Nutrition, Sleep, Appearance, Wellness, Habits)
  • Facilitate accountability partner matching and communication
  • Generate transformation timelines and highlight reels
  • Send push notifications (daily reminders, coaching insights, streak alerts) with your consent
  • Analyze usage patterns to improve the user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Accountability Partners: If you opt into the partner feature, your selected progress data (streaks, completion rates, domain scores) is shared with your matched partner. You control what is shared.
  • Service Providers: We use third-party services to operate the App:
    • Supabase — Database hosting and real-time sync
    • RevenueCat — Subscription management
    • PostHog — Product analytics
    • Sentry — Error monitoring
    • ElevenLabs — Voice coaching (AI text-to-speech)
    • Apple — Authentication and HealthKit integration
  • Legal Requirements: We may disclose your information if required by law, subpoena, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Apple HealthKit Data

We treat HealthKit data with the highest level of care in accordance with Apple's guidelines:

  • HealthKit data is never sold to third parties, including advertising platforms, data brokers, or information resellers.
  • HealthKit data is never used for advertising or marketing purposes.
  • HealthKit data is never shared with third parties without your explicit consent, except as required to provide core App functionality.
  • HealthKit data is stored securely and encrypted both in transit and at rest.
  • You can revoke HealthKit access at any time through your device's Settings > Health > Data Access & Devices.

5. Data Storage & Security

  • Local Storage: Your data is stored locally on your device using secure storage (AsyncStorage with encryption) for offline-first functionality.
  • Cloud Storage: Data is synced to Supabase (PostgreSQL) with real-time sync. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
  • Progress Photos: Photos are stored securely and are only accessible to you (and your accountability partner if you explicitly share them).
  • Retention: We retain your data for as long as your account is active. Upon account deletion, we delete your personal data within 30 days, except where retention is required by law.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your account and associated data.
  • Portability: Request your data in a portable, machine-readable format.
  • Opt-Out: Opt out of push notifications, analytics, or specific data collection at any time through the App's settings.
  • Withdraw Consent: Withdraw consent for HealthKit access, camera access, or notification permissions through your device settings.

To exercise any of these rights, contact us at getprovn@gmail.com.

7. Children's Privacy

Provn is not intended for use by anyone under the age of 17. We do not knowingly collect personal information from children under 17. If we become aware that we have collected data from a child under 17, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at getprovn@gmail.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy within the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: getprovn@gmail.com
  • Website: getprovn.com